Behind great brands are great stories. Not only is this true in offline environments, but its also true online. At the foundation of online branding lies a technique known as persona development. Personas are tools that online marketers use to represent various segments of their audience. But instead of being based upon demographics personas are built around characteristics that are more intangible such as habits, ideas, fears, likes, dislikes and other influencers that drive the way a segment of customers might use or view your products.
Brands that understand their customer personas are in a unique position to connect with their customers without conjecture. This allows brands to develop a voice that speaks directly to their audience’s needs. Along with this consistent voice their needs to be a supporting story-a story that is able to crystalize your brands existence for your audience while making your audience the hero.
If you would like to evaluate your brand’s online messaging strategy Pamoja Media can help. Contact us to find out how.